Discover a range of benefits at KBEAUTY MALL, the new hub of K-Beauty

FAQ HOME ยท community ยท FAQ

Q Is my information secure?

 

KBEAUTY MALL realizes thatour customers trust us to protect their personal information. We take that taskseriously. We maintain physical, electronic and procedural safeguards toprotect your personal information. KBEAUTY MALL uses industry-standard Secure Sockets Layer (โ€œSSLโ€)authentication to guarantee the confidentiality of online transactions made onour site. SSL authentication and encryption of the information that you send tous over the Internet helps protect your online transaction information fromthird party interception.

Unfortunately, despite all of our efforts, there is always a risk that thirdparties may unlawfully intercept transmissions. This reality is true of allInternet use. As a result, we cannot ensure the security of any information youtransmit, and you transmit all information at your own risk. For moreinformation regarding
KBEAUTYMALLโ€™sPrivacy Policy, read our full Privacy Policy.

 

Q When is the best time to reach customer service?

Our customer support hours are 10:00 AM to 5:00 PM (KST). (Excluding Holidays).

Due to time differences, email is generally the most convenient way to reach us. 

(info@cosbon.co.kr) If you need to speak with us by phone, please leave your contact number and we will get back to you as soon as possible.

 

Q How do I place an order?
You can place an order by selecting the product you want, choosing the available options, and clicking the โ€œAdd to Cartโ€ or โ€œBuy Nowโ€ button. After confirming your order details, please proceed to checkout and complete the payment.

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